Who We Are

We have been delivering occupational health services for 16 years, building our reputation for quality.

We’re proud to help our clients reduce absence, mitigate risk and boost their productivity through occupational health and wellbeing.

We have specialist expertise in a range of sectors including aviation, construction, charities and third sector, emergency services, engineering, manufacturing, professional services, public sector, retail and utilities.

We invest in the latest technology to bring you analysis and benchmarking as well as return on investment data, so you can see where your occupational health investment is paying off.

Our Values

Our core values of trust, honesty, integrity, and competency underpin everything we do.

We have worked hard to create a strong clinical development and governance environment, to establish our reputation as the employer of choice for only the best clinicians.

Our Mission Statement

Our mission is to be the most trusted healthcare provider in the UK by putting people first.

 

Our People

Duradiamond Healthcare is owned and managed by health and business professionals, giving us a deep understanding of our clients’ health and wellbeing strategies and services.

We bring together multi-skilled clinical and customer services professionals, supported by an infrastructure of performance-assured IT and Quality and Governance.

Our Senior Team

Dr Chris Pugh

Chairman

Dr Chris Pugh

Chairman

Following graduation from Liverpool University Chris joined the Royal Navy, where he trained in occupational medicine. After leaving the Navy he became Chief Medical Officer for the Channel Tunnel construction project before he was appointed an NHS Consultant. During his time with the NHS Chris founded what was to become the UK’s largest NHS commercial occupational health provider. Chris has held a variety of posts with the Faculty of Occupational Medicine, including those of Regional Speciality Adviser and Scottish Board Member. He has also represented occupational medicine within the British Medical Association Scotland and has been a director of the Commercial Occupational Health Providers Association (COHPA). Passionate about occupational health, Chris believes in demonstrating the true value of Duradiamond Healthcare’s services. For him, ‘value’ means return on investment, as well as quality and satisfaction. Chris is a Fellow of the Faculty of Occupational Medicine (FFOM). He founded Duradiamond Healthcare in 2002.

Dr Alasdair Emslie

Chief Medical Officer

Dr Alasdair Emslie

Chief Medical Officer

Alasdair started his career as a GP with his father and grandfather in practice after graduating from Southampton Medical School. He trained in occupational medicine with Professor Euan MacDonald at IBM and latterly went on to become Chief Medical Officer (CMO) to AXA PPP Healthcare OH, and CMO to Pfizer Inc in the UK. More recently, Alasdair founded Health Management Ltd (HML) with Andrew Noble, which they grew to become the largest OH provider in the UK. During his time at HML, Alasdair helped win and establish the Government’s Fit for Work service. Alasdair has just completed his tenure as President of the Society of Occupational Medicine and currently sits as the Faculty's and Society's Representative on the BMA OH Committee. Alasdair was recently awarded his Fellowship of the Royal College of Physicians for services to Occupational Medicine. He is a Fellow of the Faculty of Occupational Medicine (FFOM) and recently achieved FFOM (I). Alasdair joined Duradiamond Healthcare in 2016.

Dr Adrian Massey

Deputy Medical Director

Dr Adrian Massey

Deputy Medical Director

Adrian graduated from Southampton University in 1997 and specialised full-time in occupational medicine in 2002. He has been Consultant Occupational Physician since 2007 and a Fellow of the Faculty of Occupational Medicine (FFOM) since 2014. During his career, Adrian has been Chief Medical Officer (CMO) to a wide range of organisations spanning the public and private sector including local authorities, government agencies, police forces, insurers, financial institutions, charities, telecoms and media, retailers, brewers, engineering and logistics. He has helped to steer opinion within the speciality during his time on the Executive committees of the Society of Occupational Medicine (SOM) and the Association of Local Authority Medical Advisers (ALAMA). Adrian feels strongly that the key challenge for occupational health is to empower managers in self-managing common health problems within the workplace, so that the health budget is targeted more effectively to the rehabilitation of those employees who are in greatest need of professional support.

Dr Simon Sheard

Medical Director

Dr Simon Sheard

Medical Director

Dr Simon Sheard joined Duradiamond Healthcare in October 2016. As well as working as a consultant in occupational medicine he has Client Medical Officer responsibilities and as a member of the Senior Medical Management Team he chairs the Clinical Governance Board. He is the Honorary Consultant in Occupational Medicine to the British Army. He qualified from Bristol University and is also an alumni of Birmingham and Bath Universities. He served in the Royal Navy working mainly in air stations, naval bases and with the Royal Marines. In the past he has served as Treasurer and also Quality Improvement Director of the Faculty of Occupational Medicine. He is a Founding Fellow of the Faculty of Sports and Exercise Medicine.

Andrew Noble

Managing Director

Andrew Noble

Managing Director

Andrew joined Duradiamond Healthcare in 2016 from Health Management Ltd, which he founded and grew over 15 years. Since joining Duradiamond Healthcare, Andrew has seen the business flourish with new teams bringing fresh ideas and improved practice every week. Andrew served as Deputy Chairman of the Commercial Occupational Health Providers Association (COPHA) and encourages colleagues to contribute to all areas of the Occupational Health sector. His particular passion is the personal development of staff, particularly younger members and apprentices. Andrew is a graduate of Bristol University and the University of Cambridge.

Jac Crang

Governance Director

Jac Crang

Governance Director

Jac has over 15 years' occupational health and wellbeing experience. She has undertaken both account management and clinical operations roles including attaining ISO9001, 14001, OHSAS and SEQOHS. She has developed business and operational protocols and introduced a governance structure to support clinicians with their revalidation and to ensure quality of service provision is maintained. Jac has worked with the Duradiamond Healthcare’s current senior leadership team for over ten years she has acted as governance and audit lead at both Health Management Limited and Duradiamond Healthcare. Jac is also the company's registered Data Protection Officer for DHC. She joined Duradiamond Healthcare in 2016.

Alex Jones

Commercial Director

Alex Jones

Commercial Director

Alex has over 20 years’ experience of designing and delivering occupational health and wellbeing services to the corporate market. He founded and ran a well known occupational health business based in Manchester for ten years. Alex joined Duradiamond Healthcare in 2016 and is now the company's Commercial Director, working with the rest of the team to develop the business and service offer to maximise benefits to employers. A marketing and business graduate, Alex is Chair of Commercial Occupational Health Providers' Association (COHPA).

Chris Golson

Finance Director

Chris Golson

Finance Director

Chris is a fully qualified ACCA accountant with key strengths in creating sophisticated pricing models costings and financial forecasts. He has in-depth knowledge of the occupational health market, public health sector and wider health economy. Chris has a thorough understanding of complex contract requirements and how to structure commercial activities with the aim of providing best value for clients. Chris and his team develop financial management information to facilitate commercial decision making. He joined Duradiamond Healthcare in 2017 and has over five years' OH experience.

Elissa Macgregor

HR Director

Elissa Macgregor

HR Director

Elissa is a fully qualified member of the Chartered Institute of Personnel Development (CIPD). Her experience and strengths lie across all aspects of HR management with a specialism in recruitment, training and TUPE. Her principal motivator is the welfare of the staff, looking to develop potential from within as well as to recruit new talent to strengthen the whole team skillbase and dynamic. She is adept at finding HR solutions which are fair and inventive for most HR scenarios. Elissa joined Duradiamond in 2016 having most recently completed roles at The Disability Trust and Health Management Ltd. She is proud of her position at Duradiamond Healthcare and enjoys being kept busy by the growth in the business.

Chris Rhodes

Director of Nursing

Chris Rhodes

Director of Nursing

Chris has over 20 years’ experience in occupational health across a wide range of industries including transport, media, construction and utilities. Prior to working in occupational health, she worked in general nursing in a number of settings including the Falkland Islands. Her special interest is tropical disease and she is currently a doctoral student at the University of Bath. Chris is a specialist adviser to the new Faculty of Occupational Health Nurses (FOHN) and is passionate about quality and professionalism within occupational health . She also supports the working groups for Safe, effective, Quality Occupational Health Services (SEQOHS). She joined Duradiamond Healthcare in 2017.

Gary Buchanan

Director of Education Services

Gary Buchanan

Director of Education Services

Gary Buchanan has thirty years' experience in emergency medical care and has been involved in immediate care education since 1988. He gained his comprehensive emergency care knowledge and skills through work in both hospital and pre-hospital settings, and has worked in a broad range of public and private health care sectors. Gary is a published author in this area and contributes to a number of standards bodies and other strategic organisations related to immediate care. He has been with Duradiamond Healthcare since its beginnings, helping the Education Services Department to gain its reputation as a leading provider of high-quality immediate care training and services to a large number of major organisations. Gary’s responsibilities include the design and development of all Duradiamond Healthcare’s educational products and services.

Paul Mulligan

Clinical Director

Paul Mulligan

Clinical Director

After qualifying in nursing with the NHS, Paul spent seven years in senior front-line roles, specialising in accident and emergency work. He then joined the private health sector to lead a care team that specialised in a range of surgical specialities. It was at this time that he developed his management skills, developing a new system for measuring the nursing hours required for different patients and processes. He further honed his skills within the occupational department of a national newspaper before returning to the NHS at a more strategic level, managing the delivery of occupational healthcare services to income-generating private contracts for a large NHS Trust. Paul joined Duradiamond Healthcare in 2007 to lead the company’s team on the site of a major global sporting event. He became Director of Nursing in 2012.

Phil Sirah

IT Director & CISO, IT/IS

Phil Sirah

IT Director & CISO, IT/IS

Phil is a highly experienced OH technology expert and IT leader with over 15 years' occupational health industry experience. He also has over 20 years’ experience of delivering innovative technical solutions and information security governance. Phil's focus throughout has remained on devising and delivering commercially-effective occupational health technology strategies that enable and facilitate rather than hinder occupational health processes. He designed and managed delivery of the IT element of the Department of Work and Pensions national Fit for Work service including the delivery of a £8 million greenfield IL3 datacentre and a bespoke software solution. He joined Duradiamond Healthcare in 2016.

Simon Miles

Head of Client Services

Simon Miles

Head of Client Services

Simon joined Duradiamond in 2016 after eight years at Health Management Ltd where he was responsible for the client relationship and perational teams. Prior to working in occupational health Simon held client relationship roles in the City and had a career as an Army Officer following graduating with a degree in International Relations. As Client Services Director at Duradiamond Healthcare, Simon is responsible for leading the teams that co-ordinate and deliver contracted services to clients, and for the overall relationship management of all contracts. Simon interacts directly with clients to ensure successful implementation, service delivery and strategic objective setting. He also liaises with the clinical, operational and commercial teams at Duradiamond Healthcare to ensure service delivery and shape future service provision to inform client investment decisions.

Derek Warren

Client Services Director

Derek Warren

Client Services Director

Derek joined Duradiamond in 2016 following seven years at Health Management Ltd overseeing the Midlands hub. Derek has been responsible for many high profile multi-million pound contracts, developing high-performing teams around him. He has over 20 years' experience primarily in the BPO space, focusing on the health service sector for the last 12 years. Derek is responsible for our Warwick Team which includes our mobile division.

Petra Tilbury

Client Services Director

Petra Tilbury

Client Services Director

Keith Young

Business Development Director

Keith Young

Business Development Director

Keith joined Duradiamond in 2016 after seven years at Health Management Ltd where he was the Business Development Director. Prior to working in occupational health Keith founded and ran a number of businesses in both the software and financial services sectors in the UK and South Africa. Keith also served as an Army Officer based in Germany and Canada. As Business Development Director Keith is responsible for working with potential clients to understand their requirements and thereafter working with the rest of the team to develop Duradiamond’s proposals and service offering to maximise the impact for employers on their employees.

Developing Talent

Our Mission is to put people first.

One way we do this is by seeking to provide a range of youth and disability employment opportunities through a range of schemes (Movement to Work and Disability Confident), apprenticeships, work placements, nurse training programmes and being an Approved Specialist Registrar Training Post.

We continually seek to find new ways to introduce new talent into our business, who might not otherwise have been given the opportunity to work and train with us and we always advertise new posts internally so everyone has the option to grow in their careers and skill development at Duradiamond.

Share our passion and commitment to people and wellness? Join our teams

Corporate Social Responsibility

Duradiamond Healthcare has chosen to support our local and national communities by providing a range of support to local charities and community groups through our skill and time.

"We care deeply about the impact we have on our environment and have a number of initiatives to reduce our annual carbon footprint.

"A number of these initiatives are accredited, but all are the result of our amazing people and teams going out of their way for others every day.

"Duradiamond is committed to providing our services in a sustainable and responsible way and making a difference in our community".

- Jac Crang, Governance Director

Our Corporate Social Responsibility Initiatives 

Through shared and individual accountability, we will:

  • Integrate sustainability and corporate responsibility into every facet of our internal and external operations.
  • Build trusted quality relationships with our customers, business partners and employees.
  • Treat others as we wish to be treated ourselves; with respect, honesty and professionalism.
  • Ensure all our business affairs are conducted with integrity, diligence and transparency.
  • Create ‘shared value’ by making a practical difference to the diverse society in which we operate.
  • Build our growth on an ethical, sustainable and environmentally sound framework.
  • Support and develop the community in which we operate; upholding all labour standards, human rights and ensuring a positive economic impact.
  • Do the right thing, not because we should, but because we want to.
  • Continually strive to improve in the arena of corporate social responsibility.

Statement on Modern Slavery from Duradiamond Healthcare

Modern slavery is defined as the illegal exploitation of people for personal or commercial gain. Duradiamond Healthcare are committed to the requirements of the Modern Slavery Act 2015 and although we are not yet a ‘qualifying business’ (as we are below the minimum requirements of publicly reporting) we have produced the following statement to confirm our abhorrence of slavery, bonded labour, human trafficking or any other form of coerced labour in our own business and that of our supply chain.

Duradiamond Healthcare are a provider of occupational health, musculoskeletal and specialist training services, based in the United Kingdom.

We believe in the fundamental rights of individuals. We declare that we will not abide any compulsory working practices; bonded or forced labour; child labour; or modern slavery, in any aspect of our supply chain or business operations, as we believe in an individual’s fundamental rights at work, as defined by the ILO Declaration.

Read the Full Statement
Modern slavery statement, diversity, diverse group of people, CSR, Corporate social responsability

Duradiamond Healthcare and AquAid

We are proud to support AquAid, bringing lifesaving water to communities across Africa.

Learn more about our investment and the creation of our very own 'elephant pump'.

Read More

Clinical Governance 

Duradiamond’s clinical governance embodies the attributes associated with a quality management system; consistently achieving high standards, monitoring and management of risk and a constant requirement to improve.

Our clinical governance incorporates:

  • Clinical leadership reflecting best practice professional standards and sharing experience and innovation to increase competency.
  • Ensuring all clinicians undertake appropriate continual professional development.
  • Ensuring all clinicians are involved in a recognised appraisal and revalidation programme.
  • Ensuring all clinicians, and those involved in the processing of medical data, are compliant with the ethical and legal requirements.
  • Regular clinical audits including ‘condition’ management, individual practice, advice and consistent protocol adherence.
  • Ensuring external feedback is reviewed and communicated appropriately.
  • Investigating any complaints or concerns thoroughly and in a transparent manner, addressing poor performance, clinical practice concerns, unacceptable conduct or health issues, if appropriate.
  • Undertaking regular risk management reviews.
  • Safeguarding clients’ employees, vulnerable adults and children.
  • Ensuring secure record management and confidentiality is maintained.

Awards, Press and Accreditations

Achieving and maintaining consistently high standards throughout the company are crucial to our success and reputation.

Find out more